With the unprecedented challenges we are all currently facing, we firstly wanted to send our love to all and assure our precious and valued community that we remain committed to the continued safety of our customers and team.
At this time, all of our stores remain open, however, we will continue to monitor announcements and follow guidance from state and national health authorities.
We are taking the utmost precaution within our stores and warehouse to ensure a high level of hygiene and cleanliness and have enacted plans to minimise disruption where we can. We are continuing to proceed with all online shipments as normal, so you may continue to shop from the comfort of your own home. Should you have any questions or concerns regarding your product or the status of your order, our online customer service team will be available to assist you. Simply email firstname.lastname@example.org - we are here to help in any way we can, even if it’s just to have a chat and say hi!
In accordance with current guidelines, we are also encouraging our employees to prioritise their health first and foremost and have initiated flexible work-from-home options.
Our customers and team remain at the heart of our brand. As we continue to monitor the situation, we encourage you all to stay cosy, stay calm, send virtual hugs, wear PJ’s all day and know that we are all in this together.
Renae James and the Papinelle Team x
Image by Dylana Suarez