You can return any items you are not satisfied with by either popping into a Papinelle boutique or by sending it back to us.
- To return online order items from Australia, simply click here
You will be able to choose:
- An exchange if you wish to change size
- A return if you wish to receive:
> A full refund (the return shipping label will cost you a flat fee of $9.90)
> A store credit to place an order in the
If there are any issues, please get in touch with us here.
To return items from anywhere else in the world, you are welcome to choose the carrier of your choice - we recommend you use a trackable shipping method. This is at the
customer's cost. The item(s) must be sent back to
112 Oxford Street
Paddington NSW 2021